We believe buying hardware should feel reassuring, not risky. That's why every Intent Phone includes a 30-day return period together with warranty protection for manufacturing defects.
If Intent Phone isn't the right fit for your lifestyle, you can return it within 30 days of delivery.
We encourage every customer to genuinely use the phone during this period before deciding whether it's right for them.
Simply contact the Intent Phone Team with your order number and we'll guide you through the process.
Please factory reset the device before sending it back.
Once your return has been received and inspected, we'll process your refund using the original payment method.
Your Intent Phone is covered against manufacturing defects and hardware faults under applicable consumer law.
If your device develops a fault during normal use, please contact us before attempting any repair.
If you have any questions before ordering or before returning your device, we'd much rather answer them first. Our goal is to make sure every customer feels confident choosing Intent Phone.